Effective Date: January 2025
Last Updated: February 2026

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This Privacy Policy explains how Marden Property Group ("we", "us", "our") collects, uses, discloses, and protects your personal data when you visit our website (“Site”), respond to our advertisements (including Facebook/Meta advertisements), or engage with our services.

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Marden Property Group is committed to protecting and respecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

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By using this Site or submitting your information, you agree to the terms of this Privacy Policy.

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1. Who We Are

Marden Property Group

20-22 Wenlock Road
London
England
N1 7GU
Email: info@mardenpropertygroup.co.uk

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For all data protection or privacy-related enquiries, please contact us at info@mardenpropertygroup.co.uk.

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2. Personal Data We Collect

We may collect and process the following personal data.

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Information You Provide

You may provide personal data when you complete an enquiry form, respond to a Facebook/Meta advertisement, subscribe to updates, request property information, or book a consultation or viewing.

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This may include your full name, email address, telephone number, property preferences, budget range, location interests, and any additional information you voluntarily provide.

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You may browse our Site anonymously. We only collect personal data when it is voluntarily submitted.

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Automatically Collected Data

When you visit our Site, we may automatically collect your IP address, browser type and version, device type, operating system, pages viewed, time spent on pages, referral source, and interaction with advertisements.

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This information may be collected using cookies, analytics tools, and tracking technologies including the Meta (Facebook) Pixel.

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3. Lawful Basis for Processing (UK GDPR)

Under UK GDPR, we rely on the following lawful bases for processing personal data: consent, where you have opted in to receive marketing communications; legitimate interests, to respond to enquiries, improve services, and promote relevant property opportunities; contractual necessity, where processing is necessary prior to entering into a contract; and legal obligation, where required to comply with UK law.

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You may withdraw consent at any time by contacting us.

 

4. How We Use Your Personal Data

We use your personal data to respond to enquiries, provide property details and updates, arrange viewings or consultations, send relevant property opportunities, improve our website and marketing performance, conduct advertising and retargeting campaigns, comply with legal obligations, and protect against fraud or misuse. We do not sell your personal data.

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5. Marketing Communications

If you provide your details, we may contact you via email, telephone, SMS, or messaging platforms.

 

You may opt out at any time by clicking the unsubscribe link in emails, replying STOP to SMS messages where applicable, or emailing info@mardenpropertygroup.co.uk.

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6. Cookies and Advertising Technologies

Our Site uses cookies and similar technologies to improve user experience, analyse website performance, measure advertising effectiveness, and deliver relevant advertising.

 

We may use the Meta (Facebook) Pixel and similar tools to track conversions and optimise advertising.

You can control cookies through your browser settings. Disabling cookies may affect website functionality.

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7. Sharing Your Data

We may share your personal data with CRM and database providers, website hosting providers, marketing and advertising platforms, email communication providers, professional advisers, and legal or regulatory authorities where required.

All third-party processors are required to protect your personal data in accordance with UK GDPR.

We may share aggregated, anonymised data for analytical purposes.

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8. International Data Transfers

Where personal data is transferred outside the UK, we ensure appropriate safeguards are in place, such as UK-approved International Data Transfer Agreements (IDTAs), adequacy regulations, or Standard Contractual Clauses.

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9. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, comply with legal and regulatory requirements, and resolve disputes and enforce agreements.

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When data is no longer required, it is securely deleted or anonymised.

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10. Data Security

We implement appropriate technical and organisational measures to safeguard personal data against unauthorised access, alteration, disclosure, or destruction.

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Data transmitted via our website is protected using SSL encryption where applicable. However, no internet transmission is entirely secure.

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11. Your Rights Under UK GDPR

Under UK data protection law, you have the right to access your personal data, request correction of inaccurate data, request erasure, restrict processing, object to processing, request data portability, and withdraw consent at any time.

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To exercise your rights, please email info@mardenpropertygroup.co.uk.

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You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) if you believe your data has been handled unlawfully.

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12. Third-Party Websites

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those websites. Please review their policies separately.

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13. Children’s Privacy

Our services are not directed at individuals under the age of 13. We do not knowingly collect personal data from children.

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14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the Last Updated date at the top of this page.

 

Continued use of the Site after updates are posted constitutes acceptance of those changes.